Terms and Conditions

Last Updated: November, 2026

These terms apply to purchases made on thepretzelshop.net. By placing an order, you agree to them.

About Us

This website is run by The Pretzel Shop, 2316 E. Carson Street, Pittsburgh, PA 15203. You can reach us at info@thepretzelshop.net or 412-431-2574.

Products

Our online merchandise is printed to order by our fulfillment partner, Printful. Colors on your screen may differ slightly from the finished product, and sizes can vary slightly between items. Please check the size chart before ordering.

Prices and Payment

Prices are listed in US dollars and may change at any time without notice. Your order is confirmed when payment is approved. We may cancel an order if a product is unavailable or a price was listed in error. If that happens, we will give you a full refund.

Shipping

Orders are usually printed and shipped within 3–7 business days. Delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers. Please make sure your shipping address is correct, we cannot change it once your order is being printed.

Returns and Refunds

Because items are made to order, we do not accept returns for change of mind. Damaged, defective or misprinted items can be replaced or refunded as described in our Refund and Returns Policy.

Accounts

If you create an account, you are responsible for keeping your password secure and for activity on your account.

Intellectual property

Our logo, designs, photos and website content belong to The Pretzel Shop and may not be copied or used without permission.

Privacy

We handle your personal information as described in our [Privacy Policy].

Changes

We may update these terms at any time. Changes apply to orders placed after they are posted.

Governing Law

These terms are governed by the laws of the Commonwealth of Pennsylvania.